ALL EHRs are not created equal. EHR usability directly impacts the burden of documentation.
The leading EHRs securely manage patient health information, but the way they do this can be vastly different. When clinical documentation is a source of frustration for doctors, there is a mismatch between their preferred documentation workflow and the EHR user interface. In fact, a top cause of physician dissatisfaction with their EHRs is spending too much time on tedious data entry tasks. EHR usability should be a primary consideration because it can alleviate -- or conversely, increase -- the burden of documentation.
Here are five critical questions to ask when evaluating the usability of an EHR.